At VECHOO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect from you, how we use it, and the conditions under which we share it with others. It also outlines the measures we take to ensure your data remains safe.
1. Information We Collect
We collect various types of information depending on your interaction with our website:
- Personal Details: such as your name, email address, postal address, phone number, and payment details when you make a purchase.
- Usage Data: including your IP address, browser type, browsing history, and interactions with our website. This helps us understand how customers use our site and improve their experience.
- Marketing Preferences: if you subscribe to our newsletter or participate in surveys, we may collect additional information about your preferences and interests.
2. How We Use Your Information
The data we collect is used for several purposes:
- To Fulfill Orders: processing payments and delivering products to you.
- Customer Service: responding to inquiries and providing support.
- Improving Our Services: analyzing customer behavior to enhance our product offerings and user experience.
- Marketing Communications: sending promotional emails and updates if you have consented to receive them. You can opt-out at any time by clicking the unsubscribe link in these emails.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:
- Logistics Providers: to facilitate the delivery of your orders.
- Payment Processors: for secure handling of transactions.
- Marketing Agencies: to help us manage our marketing campaigns (only with your consent).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have rights concerning your personal data, including the right to:
- Access, update, or delete the information we have on you.
- Object to the processing of your data.
- Request that we transfer any data we hold on you to another organization.
- Withdraw consent at any time where we rely on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at info@vechoo.com.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Thank you for visiting VECHOO. Protecting your privacy is important to us, and we appreciate your trust.
